Motorola DCT3412 - Manual (Page 36)

3-20 Installation
Code Description When Error Occurs Action Required
during attempted download operator
Eb15
No matching Platform
ID found After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.) Contact headend
operator
Eb18
Object size mismatch After the LED displays dl, indicating failed
during attempted download Contact headend
operator
Eb19
Object size failed range
check After the LED displays dl, indicating failed
during attempted download Contact headend
operator
Eb20 Invalid SUDB pointer After plugging the terminal into an electrical
outlet to begin the boot cycle None
Operational Check for the Remote Control
The operational check tests communication with the remote control:
Table 3-3
Operational check procedures
Feature Testing Procedure
Power on Press POWER on the remote control to turn on the DCT3412.
Tune to the output channel (3 or 4).
Channel selection Scan through the channels using the CHANNEL + or - keys.
Tune to several channels by entering the channel number using the numeric keys.
Volume control Press VOLUME + or - on the remote control to increase the volume to its upper limit,
lowest level, and to a comfortable level.
Press MUTE to turn the sound off. Press MUTE again to restore the sound.
If the DCT3412 does not operate properly, refer to Section 5, “Troubleshooting.”
Optimizing the High-Definition Settings
This subsection describes how to optimize standard and HD video settings and closed captioning
based on subscriber preferences.
Before you optimize the output settings:
ƒ Connect the DCT3412 to other home entertainment devices
ƒ Plug the DCT3412 into a power outlet
ƒ Perform the boot cycle
ƒ Initialize the DCT3412 and authorize services
ƒ Turn the TV on
For an HDMI connection, be sure the TV is on and connected to the HDMI connector before
adjusting the settings. Motorola recommends using HDMI cables less than 20 meters long.
DCT3412 Installation Manual