Data downloader troubleshooting, Data downloader troubleshooting -22, Operation data downloader troubleshooting – Kinze Grain Carts Rev. 7/14 User Manual
Page 36
M0238-01
Grain Cart
2-22
5/12
TM
Operation
DATA DOWNLOADER TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Warning no device match was found.
Poor connection to cable.
Check for proper connection to cable.
Poor connection of cable to serial port
of computer.
Check for proper connection of cable to
serial port of computer.
Not connected to correct serial port.
Check port setting in the DTU program to be
sure DDL is on the correct serial port.
Faulty DDL.
Try another DDL.
Other software installed that uses same
serial port.
If any other installed software that requires
a serial port is trying to run and there is only
one serial port, the second software will not
be able to run. If the DTU software had been
loaded first and then the (eg. Palm Pilot)
software, the Palm software could have
a problem. This is a hardware allocation
problem. For sites that need to run both, a
second serial port must be added or you
have to turn off all other software packages
that may be using the 1 serial port.
No such file or directory.
File was not saved.
Resave file.
File saved as incorrect format.
Save file as a text file (.txt).
Data was not saved in a valid Windows
file folder and/or directory.
Resave file in valid Windows file folder and/
or directory.
Data will not transfer to PC.
Poor connection to cable.
Check for proper connection to cable.
Poor connection of cable to serial port
of computer.
Check for proper connection of cable to se-
rial port of computer.
Not connected to correct serial port.
Check port setting in the DTU program to be
sure DDL is on the correct serial port.
Some information is not listed.
64K capacity of the DDL is filled.
Check capacity.
Information may of been overwritten.
Resave file.
Dialog box and program locks up (not
responding).
Computer error.
CRTL-ALT-DEL and end task, then restart
computer.