Inter-Tel Axxess - Manual (Page 188)

Page 172
System Features
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
Multilingual Capability
MULTILINGUAL CAPABILITY
NOTE: This feature must be enabled in Premium Features. It requires 0 feature units, but it is
installer-programmable to prevent unintentional language changes by users in an all-English
system.
The system provides a choice between American English, British English, Spanish, and Japa-
nese prompts and displays. The system selects the language to use for each call, as determined
by the trunk, station, and Voice Processor programming, as described below. Japanese prompts
can be viewed only on the digital display phones. Other Inter-Tel phones do not support Japa-
nese displays.
STATIONS
Language Selection
The system can be programmed to use a Primary Language and a Secondary Language. The
available languages are American English, British English, Spanish, and Japanese. A station
flag in Database Programming determines the language that will be used by each station.
For example, if the station is programmed for American English, all Inter-Tel phone displays
will appear in American English. Also, when the station is used for calling a Voice Processor
application, the voice prompts will be in American English (unless overridden by a Call Rout-
ing Announcement as described on
page 174 ). If programmed for Japanese, the displays will
be in Japanese (Katakana) characters and the voice prompts will be in Japanese (unless over-
ridden). By default, all stations are set for the system’s Primary Language.
NOTE: Only digital display phones will display Japanese prompts. Other Inter-Tel phones do
not support Japanese displays.
All displays and default messages in the system are provided in American English, British
English, Japanese, and Spanish. Station-programmed messages, including those programmed
through the administrator’s phone, can include English/Spanish or Japanese characters, or a
combination. In displayed lists, such as directories, the English/Spanish characters are alpha-
betized before the Japanese characters. Therefore, Japanese names will be at the end of the list.
When programming a feature that requires a time and date, an English/Spanish phone user will
enter the date in the order “month, day, year” and the time in the order “time, AM/PM.” The
Japanese phone user will enter the date as “year, month, day” and the time as “AM/PM, time.”
The displays show the time and date differently, as well. For example, the English/Spanish dis-
play will show the time and date as “12:25 TUE NOV 28” and the Japanese display will show
“TUE 11/28 12:25.”