Inter-Tel Axxess - Manual (Page 21)

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Introduction
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
Voice Mail Networks
•
Record-A-Call: This feature allows a station user to record an ongoing call in a voice
mailbox message. When a station user enters the Record-A-Call feature code, the sys-
tem places a call to the station’s assigned Record-A-Call application. When the applica-
tion answers, the system sets up a conference call with the station’s Record-A-Call
mailbox. If programmed, the mailbox plays a greeting to indicate that the recording is
in progress.
•
STAR: The Scheduled Time-Based Application Routing (STAR) enhances the pro-
grammability of the voice mail application greetings. With STAR, applications can be
programmed to play alternative greetings for holidays and weekends. A STAR applica-
tion is a table of up to 20 entries, that serves as a “routing table” which tells the Voice
Processor which application will be used, based on day and time information in the
table. (The applications are programmed to play the greetings, not the STAR applica-
tion. The STAR routes the call to the right application.)
•
Station Message Detail Recording (SMDR) Information Storage: SMDR informa-
tion can be stored on the Voice Processor’s hard disk and then processed using call
record sorting software, such as Inter-Tel’s Inside Track
®
.
VOICE MAIL NETWORKS
A Voice Processor can be installed on any or all nodes in the system network. These Voice Pro-
cessors can also be networked together to allow a caller to leave a message on the local Voice
Processor for a mailbox located on another Voice Processor in the network.
The maximum capacities of the network are listed in the following table.
a This is the maximum number of nodes supported by the software. System traffic may limit
the actual number of nodes that can be supported without affecting system performance.
b This is the maximum number of mailboxes supported by the NT-based software.
FEATURE/DEVICES CAPACITY
Voice Processors per network 100 a
Local or Off-Node Mailboxes and/or Extension IDs per
Voice Processor node
10,000 b
System Audio Interface Ports per node 40
Applications per node 150
Group Lists per node
Members per group list
1000
1500
Remote Message Notification Numbers per mailbox 18
Audiotex Recordings per node 500
Message Notification/Retrieval Applications per node 1
System Passwords per node 4
Time Slot Groups per node 10