Canceling unheard messages – Inter-Tel Axxess User Manual

Page 316

Advertising
background image

Page 300

Voice Processing Features

AXXESS

®

ADMINISTRATOR’S GUIDE – January 2004

Canceling Unheard Messages

9.

You can do one or more of the following if you selected “special delivery options”
above:

Press

to mark the message “private.” (This prevents the recipient from forward-

ing it to other subscribers.)

Press

to mark the message “certified.” (When a certified message is heard by

the recipient, you will receive a receipt notice.)

Press

to mark the message “priority.” (This will place your message ahead of all

other waiting messages in the receiving mailbox.)

Press

to cancel delivery options.

10.

After the message has been sent with special delivery options, you may choose to do
either of the following:

Press

and enter another mailbox number to send the message to another desti-

nation.

Press

to exit.

CANCELING UNHEARD MESSAGES

The Cancel Unheard Messages feature allows you to cancel voice messages you have sent to
other subscribers, provided the messages have not yet been heard by their recipients and they
were not sent to a group list.

T

O

CANCEL

UNHEARD

MESSAGES

:

1.

Dial the voice mail application access number. You hear the main menu.

2.

During or after the greeting, press

to identify yourself as a subscriber.

3.

Enter your mailbox number and password.

4.

When you hear the Main Menu list of options, press

to select Message Options.

Executive Display, Professional Display, and Model 8560 phone users will also see
Message Options on their display menu.

5.

The next prompt gives you the option of canceling unheard messages. Press

to con-

tinue.

6.

When prompted, enter the number of the mailbox that has the unheard message. Then
you will be asked to confirm the mailbox you selected by pressing

.

7.

It will tell you how many messages you have waiting at the mailbox and play them for
you. After each message, you can:

Press

to replay the message.

Press

to add to the message.

Press

to forward the message to another mailbox

Press

to listen to the previous message.

Press

to replay the message envelope.

Press

to listen to the next message.

Press

to save the message in your mailbox and remove it from theirs.

Press

to delete the message.

1

2

3

#

5

1

#

1

2

3

4

5

6

7

9

Advertising