System alerts, Customizing ivr information, Replace the ivr information – Polycom RMX 1000 User Manual

Page 118: Rmx utilities

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14-1

14

RMX Utilities

System Alerts

When an error occurs in the system, the System Alerts function will be
activated. RMX 1000 will record the system alert information and generate a
report file in the *.txt format.

When a system error occurs, the system alert area blinks red until the
problem is solved.

To view the system alert, click the blinking System Alerts bar on the
left-bottom of the page to open the System Alerts pane. It shows all the
unresolved event information.

Figure 14-1

System Alerts

Table 14-1

System Alert Parameters

Parameter

Description

Time

Shows the date and time when the error occurred. It also

shows a severity level identifier for each error (see item Level

below)

Level

Shows the severity level of the error (Major, Minor or Startup),

each level corresponds to an identifier:

ƒ

- Major error

ƒ

- Minor error

ƒ

- Startup error

Description

Shows the reason of the error with more details

To download the System Alerts report file to your local computer, click the

button.

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