Appendix a: connection failure diagnosis – Polycom RMX 1000 User Manual

Page 154

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Appendix A: Connection
Failure Diagnosis

When a participant failed to connect to a conference or was disconnected
from a conference, the Connection Status page of Participant Properties pages
appears, listing the cause and more details about the connection failure.
When possible, it also provides you the possible solutions.

This appendix lists the causes that may be shown in Call Disconnected Cause
and the corresponding descriptions.

Table 17-1

Description for Disconnection Failure

Parameter

Description

CALL_REJECT_GK

Call rejected by the

gatekeeper

NO_NET_CONNECTION

Network connection failed

RESOURCE_DEFICIENCY

No enough resources

NETWORK_ERROR

Network error

CALL_REJECT_NO_ANSWER

No answer to the call

CALL_REJECT_BUSY

The line is busy

CALL_REJECT_IMMEDIATELY

Call rejected

NON_ENCRYPT_TERM_JOIN_ENCRYPT_MEETING

Non-encrypted endpoints

are not allowed to join an

encrypted conference

ENDPOINT_HANGUP

The endpoint hangs up

initiatively

Operator_DISCONNECT

Disconnected by the

administrator

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