Printer not operating correctly, Power off – QuickLabel 200 Kiaro! User Manual

Page 115

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Troubleshooting

Kiaro! 200 User Guide

101

Printer Not Operating Correctly

Power Off

Printer Does Not Start or Printer Stops During Print Jobs

Check Point

Solution

Main power switch is at the off position.

Press main power switch to the on posi-
tion.

Printer power cord unplugged.

Make sure that the power cord is
plugged in completely.

Power supply not providing power.

Connect another device to the power
supply to confirm that the outlet is pro-
viding power. If you cannot restore the
printer to normal operation, contact
QuickLabel Support.

Check Point

Solution

Upper unit, ink tank door, or mainte-
nance cartridge door open.

Close the upper unit, ink tank door, or
maintenance cartridge door and ensure
it is closed tightly.

Printer is not connected to the com-
puter.

Check the USB cable and make sure that
it is connected to the printer and the
computer.

Media is not loaded correctly.

Load media correctly.

The ink tanks are not installed correctly.

Check the ink tanks and make sure that
they are installed correctly.

The printer driver is not selected on the
computer.

Make sure that the Kiaro! 200 printer is
selected when you start the print job.

Print data contains an image with a
large capacity.

If you see the STATUS LED flashing,
this means data is processing. Wait for
the processing to finish.

The printer has been printing for a long
period.

If the printer prints for a long period the
printhead may overheat. To protect the
printhead, the Status Monitor will dis-
play a printhead overheated message
and stop the print job. Just wait for the
printhead to cool down.

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