Drucker Diagnostics QBC STAR Dry Hematology Analyzer - Manual (Page 53)

6000-300-000 7–3
7 – Troubleshooting
207
Centrifuge motor profile error
during Power On Self-Test (POST)
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Reset the power pack (Ref. page 7-1)
5. Turn the instrument Power on (Ref. page 4-2)
6. If the error persists contact QBC Technical Support
209
Centrifuge motor profile error
during operation
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Reset the power pack (Ref. page 7-1)
5. Turn the instrument Power on (Ref. page 4-2)
6. If the error persists contact QBC Technical Support
210
Centrifuge control board/main
board communication error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
211
Centrifuge motor failure to
respond to system commands
error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
216 Centrifuge motor initialization error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
217 Centrifuge motor index error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Reset the power pack (Ref. page 7-1)
5. Turn the instrument Power on (Ref. page 4-2)
6. If the error persists contact QBC Technical Support
218 Centrifuge motor position error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Reset the power pack (Ref. page 7-1)
5. Turn the instrument Power on (Ref. page 4-2)
6. If the error persists contact QBC Technical Support
220 Centrifuge motor not enabled error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
221 Centrifuge motor is disabled error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
222
Centrifuge motor deceleration
error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support