Drucker Diagnostics QBC STAR Dry Hematology Analyzer - Manual (Page 60)

QBC Star System Operator’s Manual
6000-300-000 7–10
417 Actuator position error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Place the instrument into Shipping Prep (Ref. page 2-9)
4. Power down the instrument (Ref. page 4-10)
5. Confirm the rotor spins freely by hand
6. If the rotor spins freely
a. Power down the instrument (Ref. page 4-10)
b. Turn the instrument Power on (Ref. page 4-2)
c. If the error persists contact QBC Technical Support
7. If the rotor does not spin freely, contact QBC Technical Support
418 Actuator current error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Place the instrument into Shipping Prep (Ref. page 2-9)
4. Power down the instrument (Ref. page 4-10)
5. Confirm the rotor spins freely by hand
6. If the rotor spins freely
a. Power down the instrument (Ref. page 4-10)
b. Turn the instrument Power on (Ref. page 4-2)
c. If the error persists contact QBC Technical Support
7. If the rotor does not spin freely, contact QBC Technical Support
419 Exhaust temperature sensor error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Tip the instrument up and check for obstructions in the
exhaust port
5. If there are obstructions, clear the obstructions and confirm
the proper setup (Ref. page 2-1)
6. Turn the instrument Power on (Ref. page 4-2)
7. if the error persists contact QBC Technical Support
420 Keypad error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power (Ref. page 4-2)
5. if the error persists contact QBC Technical Support
421 Run button error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power (Ref. page 4-2)
5. if the error persists contact QBC Technical Support
422 Lid latch release bar error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. If the lid is closed, open it manually (Ref. page 4-10)
a. If the lid opens, turn the instrument Power on (Ref. page 4-2)
b. If the error persists contact QBC Technical Support
c. If the lid does not open, contact QBC Technical Support
5. If lid is open, turn the instrument Power on (Ref. page 4-2)
6. If the error persists contact QBC Technical Support