Drucker Diagnostics QBC STAR Dry Hematology Analyzer - Manual (Page 63)

6000-300-000 7–13
7 – Troubleshooting
705
Encoder failed to position properly
during Power On Self-Test (POST)
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
706
Power On Self-Test (POST)
intensity check error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
707
Power On Self-Test (POST) speed
check error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact QBC Technical Support
708
Power On Self-Test (POST) QC
label general error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. If the lid is closed, open lid manually (Ref. page 4-10)
5. Check and clean the QC label (Ref. page 6-1)
6. Turn the instrument Power on (Ref. page 4-2)
7. If the error persists contact QBC Technical Support
709 Sample QC label check error
1. Record the error message displayed on the LCD screen
2. Export the support file (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. If the lid is closed, open lid manually (Ref. page 4-10)
5. Check and clean the QC label (Ref. page 6-1)
6. Turn the instrument Power on (Ref. page 4-2)
7. If the error persists contact QBC Technical Support