Drucker Diagnostics QBC STAR Dry Hematology Analyzer - Manual (Page 55)

6000-300-000 7–5
7 – Troubleshooting
258
Centrifuge motor unable to position
+/- 4 steps error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
259
Centrifuge control board unable to
find encoder index position error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
261
Centrifuge motor stall during step
positioning error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
262
Centrifuge motor stall during high
speed centrifugation error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
263
Centrifuge control board unable to
run sequence error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
265
Centrifuge motor/ encoder
mismatch error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
266
Centrifuge motor overcurrent
error (Motor current greater than
6 amps)
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
267
Centrifuge control board
regeneration circuit overcurrent
error (Current greater than 10
amps)
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
268
Centrifuge motor unable to
maintain speed +/- 50 RPM error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support
269
Centrifuge motor under speed
error
1. Record error message displayed on LCD screen
2. Export support file per Section 2, page 2-8
3. Power down instrument per Section 4, page 4-10
4. Turn Instrument Power on per Section 4, page 4-2, if error
persists contact QBC Technical Support