Other problems – Brother HL-L3230CDW Wireless Compact Printer User Manual

Page 258

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Troubleshooting

> Other Problems

Other Problems

Difficulties

Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as
lightning or a power surge) may have triggered the
machine’s internal safety mechanisms. Unplug the power
cord. Wait for ten minutes, then plug in the power cord
and press

to turn on the machine.

If the problem is not solved, press and hold

to turn off

the machine. If you are using a backup battery or surge
suppressor device, disconnect it to make sure it is not the
problem. Plug the machine’s power cord directly into a
different known working wall outlet and press

to turn

on the machine.

The machine cannot print EPS data that includes binary
with the BR-Script3 printer driver.

(Windows)

To print EPS data, do the following:
1. For Windows 7 and Windows Server 2008 R2:

Click the

Start

button >

Devices and Printers

.

For Windows Server 2008:

Click the

(Start)

button >

Control Panel

>

Hardware and Sound

>

Printers

.

For Windows 8 and Windows Server 2012:
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click

Settings

>

Control Panel

. In the

Hardware and Sound

1

group, click

View devices and printers

.

For Windows 10 and Windows Server 2016:

Click

>

Windows System

>

Control Panel

. In

the

Hardware and Sound

group, click

View devices

and printers

.

For Windows Server 2012 R2:
Click

Control Panel

on the

Start

screen. In the

Hardware

group, click

View devices and printers

.

2. Right-click the

Brother XXX-XXXX BR-Script3

icon,

select

Printer properties

.

3. From the

Device Settings

tab, choose TBCP (Tagged

binary communication protocol) in

Output Protocol

.

The Brother software cannot be installed.

(Windows)

If the Security Software warning appears on the computer
screen during the installation, change the Security
Software settings to permit the Brother product setup
program or other program to run.

(Mac)

If you are using a firewall function of anti-spyware or
antivirus security software, temporarily disable it and then
install the Brother software.

1

For Windows Server 2012:

Hardware and Sound

253

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