Nikon Z9 Mirrorless Camera - Manual (Page 781)

781 Before Contacting Customer Support
Troubleshooting
You may be able to resolve any issues with the camera by following the
steps below. Check this list before consulting your retailer or Nikon-
authorized service representative.
Before Contacting Customer Support
STEP
1
Check the list of common problems.
Common problems and solutions are listed in the following
sections:
• “Problems and Solutions” ( 0 783)
• “Alerts and Error Messages” ( 0 794)
STEP
2
Turn the camera off and remove the battery, then wait
about a minute, re-insert the battery and turn the camera
on.
D The camera may continue to write data to the memory card
after shooting. Wait at least a minute before removing the
battery.
STEP
3
Search Nikon websites.
• For support information and answers to frequently asked
questions, visit the website for your country or region (
0 33).
• To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
STEP
4
Consult a Nikon-authorized service representative.