QuickLabel Vivo! Touch - Manual (Page 152)

Troubleshooting
138 Vivo! Touch User Guide
Fuser Not Installed • Ensure that a fuser is installed. See
“Replacing the Fuser” on page 127.
• There are two fuser types (120V and
230V). Ensure you are using the
correct fuser for your printer.
Fuser Over Temperature • Verify that media type and width are
set correctly.
• Try using a lower print speed.
• Turn the printer power off, wait for
the fuser to cool (30-60 minutes).
Turn the power on again and retry.
• Note the exact error message and
contact QuickLabel Support for help.
Fuser Under Temperature • Inspect fuser for damage
• Remove and reinstall the fuser. See
“Replacing the Fuser” on page 127.
• Note the exact error message and
contact QuickLabel Support for help.
Image Belt Not Installed Install an image belt. See “Replacing the
Image Belt” on page 125.
Image Belt Requires Cleaning • Clean the image belt. See “Cleaning
Excess Adhesive from the Image Belt” on
page 103.
• Clean the printer interior. See
“Vacuuming the Printer Interior” on
page 108.
Image Drum Fan Failure • Turn the printer power off, wait for
the LED near the touchscreen to turn
amber, and turn the power on again.
• Note the exact error message and
contact QuickLabel Support for help.
Incorrect Sensor Type Selected • Ensure the correct media is installed,
and ensure the corresponding sensor
type is indicated as “calibrated” in
the Media tab.
• Repeat the media calibration process.
See “Calibrating Media” on page 28.
Message Solution