Xantrex Technology XDC 20-600 - Manual (Page 276)

Warranty and Product Information
WA–4 TM-XDOP-01XN
Out of Warranty Service
If the warranty period for your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply has
expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.
To return your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply for out of warranty
service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service Representative.
In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been
received.
Information About Your System
As soon as you open your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply package,
record the following information and be sure to keep your proof of purchase.
❐ Serial Number
__________________________________________
❐ Purchased From
__________________________________________
❐ Purchase Date
__________________________________________
TM-XDOP-01XN.book Page 4 Monday, July 17, 2006 11:19 AM